Woman Sues Uber – Stranded on Turnpike

FREE Case evaluation

Serious injuries deserve experienced attorneys

Uber sued stranded turnpikeCarla Guzman filed a lawsuit Monday against Uber, claiming her driver kicked her out and left her on a Pennsylvania turnpike at 5 a.m.

Guzman is seeking monetary damages from the rideshare company for negligence in hiring, training and supervision of drivers, misrepresenting its services as safe and causing emotional distress.

The incident occurred in June 2017 when Guzman requested an Uber to the airport. She described the driver as disheveled and said her car smelled of cigarette smoke and was filled with laundry.

After the driver, identified as Rachel, began the trip to the airport, Guzman informed her that she was taking the longer route to the airport and should use the turnpike. Rachel became irritated at the request and started to act in a strange fashion. When they got to the toll booth, Rachel said she didn’t have an E-Z Pass and asked Guzman to pay the toll. Guzman said she didn’t have any cash, but that she would pay the $41 fine for her.

Rachel agreed at first, but then started yelling at Guzman and banging her hands on the steering column. She then slammed down on her brakes and told Guzman to get out of her car. They were 20 minutes away from an exit.

After Guzman walked with her luggage and reached a Best Western Hotel, she called a cab and finally arrived to the airport. She missed her flight.

Guzman contacted Uber several times to inform them about the incident, but they didn’t take her claims seriously. The rideshare company gave her a $41 ride credit and suspended Rachel from using the app.

Guzman’s lawyer, Matthew Luber, said Uber intentionally deceives passengers about the competence of their drivers.

“Time and time again, incident after incident, lawsuit after lawsuit, we are seeing sexual assaults, drivers being impaired or intoxicated, and we have yet to see any meaningful change from the company,” Luber told NBC10.
Luber added that Uber repeatedly calls themselves a technology company instead of a transportation company to avoid any responsibility.

This isn’t the first time Uber has been sued for negligent hiring practices. In June 2017, two women filed lawsuits against the company, claiming their drivers sexually assaulted them.

One of the lawsuits was filed by Erica Holland, who alleges her Uber driver assaulted and sexually battered her. She said he grabbed her hair and put his hand up her skirt. When Holland notified Uber about the incident, they just offered to reimburse her for her ride.

In addition to Monetary compensation, Holland asks Uber to implement a few new policies to prevent future assaults, including an in-app panic button. She also demands that the rideshare company enforce mandatory fingerprint testing and require drivers to install cameras in their cars.

“We believe this is a very significant problem in Uber cars and a problem that can be prevented in large part by [new] safety mechanisms,” her lawyer, Lisa Bloom told Recode.

If you have had an incident with using a rideshare service, contact an Uber accident lawyer Baltimore MD respects from Cohen & Cohen today.

Personal Injury Attorneys In:

Washington DC | Maryland | Virginia

workers compensation attorneys in dc
[divi_library_shortcode id="987499082"]

Featured on:

Injury Attorneys DC, MD, VA – Get the Compensation You Deserve! Whether you have been injured in a car accident, a malpractice victim, injured on the job, as the result of shoddy craftsmanship, or in a slip and fall, we can help! Our experienced, competent attorneys excel in all areas of personal injury law.

PRACTICE AREAS

Catastrophic Injuries DC, MD, VA

Automobile Accidents DC, MD, VA

Workers’ Compensation DC, MD, VA

Slip and Fall DC, MD, VA

Medical Malpractice DC, MD, VA

Wrongful Death DC, MD, VA

Truck Accidents DC, MD, VA

Motorcycle Accidents DC, MD, VA

Metro Train Accident DC, MD, VA

FREE CASE EVALUATION

Our team is available and ready to help you with your case. Feel free to contact us via the form below or call us 24/7 at 202-955-4529

RECENT POSTS

Client Review

"My experience with Cohen & Cohen was beyond my expectations. Jill did an amazing job with negotiating on my behalf and got me way more money than I anticipated. Thank you for having my back."
L Proctor
Client Review

"I am very pleased with the outcome of my case. I received more than the amount that I originally thought and am very satisfied with how my case turned out. Jill, the attorney working on my case did an excellent job advocating for me to the insurance company and getting me a good settlement. A special shout out to Bryan Moran, who always kept me posted on the updates of my case and was always super responsive to my questions. They are a really thoughtful team, I would definitely recommend to my friends and family."
Carolina Bazan
Client Review

Hear from our clients

If you have been injured, contact Cohen & Cohen for a free case evaluation today. Our staff is available 24/7 to assist you.

Cohen & Cohen has an  impeccable Client Satisfaction Rating with hundreds of
5 STAR Reviews. We are among the best-rated firms in the areas we serve.

Cohen & Cohen has an  impeccable Client Satisfaction Rating with hundreds of
5 STAR Reviews. We are among the best-rated firms in the areas we serve.

L Proctor
August 30, 2022.
My experience with Cohen &Cohen was beyond my expectations. Jill did an amazing job with negotiating on my behalf and got me way more money than I anticipated. Thank you for having my back.
Ebony Stoutmiles
June 23, 2022.
To say that I am happy with the outcome of my case is the understatement of the century! Jill Stanley is a BEAST at what she does. That is the only way to explain it. She takes no prisoners. She and her team are very skilled and knowledgeable. I am so happy I trusted them to do their job and rolled with Jill's suggestions. I would choose Jill again 100 times. She settled my case for more than I imagined I would receive. I was literally in tears. It is the best feeling to know my pain isn't for naught. Wayne Cohen and Kristopher Yorke were nothing short of amazing. They have the patience of saints. I'm 100% certain that I got on their last nerves with my frustration and tears at every other call I had with them. Being in pain and wanting to just be able to heal was all I could focus on, but they helped me realize that I also had to focus on the bigger picture (the case) so I could put this piece behind me. As a high-strung individual with anxiety, it was hard for me to not worry and let them do their jobs, but they reassured me all of the time that they had this. To be injured before the start of the pandemic and have to receive regular, weekly treatment while others are able to stay home is anxiety inducing. I was in pain, I was anxious, and I was just hoping it all worked out. It more than worked out. I hope Jill, Siri, and Kris know how much their hard work and "hanging in there" meant to me. I am eternally grateful. I can't recommend you all enough. If you choose this law firm, you won't be sorry!
Beloved Temple
June 3, 2022.
I was very pleased with the handling of my case and settlement with Cohen& Cohen. I appreciate them, would highly recommend them.
willie howell
May 25, 2022.
COHEN & COHEN ARE THE BEST I WAS INVOLVED IN A REAR END CAR CRASH AND 2 YEARS LATER I HAVE RECEIVED MY SETTLEMENT I AM VERY EXCITED TO SAY BRYAN!!! IS THE MAN HE INSURED THEY WILL TAKE CARE OF ME AND THEY DID 100% ANY QUESTIONS I ASKED THEY WERE ANSWERED. Jill and SIRI WAS ALSO REMARKABLE AND SHOWED THEY REALLY CARED I RECOMMEND COHEN &COHEN TO ANYONE THEY ALSO MADE SURE I GOT MORE THAN EXPECTED WHICH WAS AMAZING I APPRECIATE YOU GUYS THANK U💯
Jose Rivera
May 25, 2022.
The legal team at cohen & cohen did a great job I really appreciate the hard work on gating my compensation in a fair amount of time. Special thanks to Kris for a wonderful job
Lea Harvey
May 25, 2022.
I had a great experience with the team at Cohen & Cohen. From my intake attorney, Adam, to the paralegal, Bryan, who worked with me regularly for months to document and prepare my case, to Jill, the attorney who secured my settlement, I feel fortunate to have had their representation and expertise on my side.
Cameron Galloway (HustleDaGod)
May 19, 2022.
Kris was phenomenal. Spectacular communication & knowledge in regards to my case. Would definitely return if I needed more legal services. 100% definitely recommend.

Best Personal Injury Lawyer in DC

SuperLawyers2010
SuperLawyers2011
SuperLawyers2012
SuperLawyers2014

Cohen & Cohen Has Been Featured On

FREE CASE EVALUATION

Our team is available and ready to help you with your case. Feel free to contact us via the form below or call us 24/7 at 202-955-4529

1 + 6 =

Read more: