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How to Talk to Your Insurance Company After an Accident DC Car Accident Attorney

March 01, 2021


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Talking to Your Insurance Company After an Accident Washington D.C. Lawyer

In the hours and days after an accident, you may be filled with anxiety, nerves, and physical pain. At the same time, you will likely start receiving calls from your (or the other party’s) insurance company, wanting to understand what happened, your injuries, and quickly offering settlement money. Let the dust settle.

In this post, we’ll be covering how calls should go – the information you should get, and what you should and should not say. 

The first thing to do is to write down the contact information of the person you speak with – name, address, telephone number, email address, and insurance company he or she is with. If you are asked to record the statement, do not comply. When being put on record, a person will often tense up and forget critical information. This can hurt the injured party later on in negotiations. You will be able to give a more accurate and thorough account of the events and subsequent treatments through a written statement.

They will probably start asking you several questions, but you do not need to tell them anything other than your full name, address, or telephone number. It is best to give limited personal information (i.e., work, schedule, income, etc.). Your insurance company wants to close the case as quickly and cheaply as possible – be sure to fully understand that this is their perspective.

However, the adjuster, or another representative, will try to get you to tell them details of the accidents (subtly or explicitly). You should provide them odc car accident fatalities lawyernly with very basic information: where, when, and who was involved, if you would like to give any information whatsoever. Do not admit fault, discuss any injuries, do not say “this is my official statement,” or say “I think.” Politely inform them that you will not provide any further information until the investigation has concluded, and that you prefer to provide a written statement.

Further, they will want to understand the nature and extent of your injuries. Again, it is in your best interest to not provide this information. Simply inform the adjuster that you are “still treating.”

While this may seem to be deliberately elusive, it is not. Until you have had a full opportunity to investigate the accident, understand your injuries, the required treatment, and other losses, you will (1) not be able to provide accurate information and (2) lower the likelihood of receiving the compensation you legally deserve.

You are entitled to damages, including property damage, lost wages, medical treatment, loss of future earnings, consortium, pain and suffering.

If you or a loved one has been injured in a car accident, the attorneys at Cohen & Cohen can help get you the compensation you deserve. Contact us today at (202) 955-4529for a free, zero-obligation case evaluation.

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This was an awesome experience with Brittney Cassiere, Miriam Calisher, and my attorney Jill. What made me select Cohen & Cohen for my case, was my experience many years ago with Kim Brooks-Rodney. I definitely recommend anyone to use them. They have your best interest at hand.
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Adam Leighton did a great job handling my case so did Miriam and i was very satisfied with the outcome of the case! would recommend to anyone looking for a lawyer on a dog bite case.
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The attention to detail from every member of the team is impressive. The Cohen & Cohen provides very practical and efficient solutions to tough problems. They are highly responsive and they show true caring and compassion for their clients. Cohen & Cohen is the best Firm in Dmv
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I am very satisfied with the services provided by Cohen and Cohen. They were able to settle my case within less than a year and settled a fair amount in which I was expecting. They communicated very well throughout the process as well as made sure all boxes were checked off to ensure i received the best care and communication. I will recommend the services to anyone in these situations. Riley and Brittney were certainly very helpful during the process.
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Great experience with Miriam and the team at Cohen and Cohen! They were welcoming, set realistic expectations, communicated clearly and consistently and answered all my questions. Thank you!
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So glad I picked them! They crushed it and exceeded my expectation. They kept me in the loop frequently and whenever called or emailed. I would highly recommend them.
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Riley is the best she is very good at communicating with the customer and also she got me what I wanted
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Lucas Baudry was my rep for this accident claim, and even though I had LOADS of questions and was a bit impatient, he was always responsive and quick to reply. We’re wrapping up now, and I really feel like he tried to have the best results in the end, and didn’t drag it out more than need be.
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I had a great experience with this company. Mr. Baudry worked diligently with my case, he was very professional and straight to the point. He gathered all the information that he needed to get the job done. I recommend this company to all the people that I come across that need help. Thanks a lot. Darlene Dixon-Blake

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